Privacy Policy

GateProof is a local-first iOS app for event organizers to create events, issue guest passes, and validate them at the door. Prisma Divergente, Lda. ("we", "us", or "GateProof") provides the GateProof app and this website at gateproof.app. This Privacy Policy explains what information the app and website process, where that information is stored, and what choices you have.

GateProof does not require you to create an account with us. Creating events, issuing passes, and validating passes at the door happen on your own devices. Guest pass data is not sent to GateProof servers when you scan. Optional cloud sync uses your own iCloud account via Apple's CloudKit. In-app purchases are handled by Apple.

GateProof does not operate a ticketing backend. We do not receive guest pass scans, attendee details from scans, redemption events, or your event data when you validate passes at the door. We do not sell personal information. We do not use your data for advertising. The GateProof website does not use advertising trackers or analytics cookies. The only exception is the optional anonymous usage counts described below.

The app stores event details, issued passes, redemption logs, team settings, and issuance credit balances locally on your iPhone or iPad. This on-device storage is the source of truth for the core door flow. You can delete this data by removing events in the app or by uninstalling GateProof.

GateProof may request access to:

• Camera — to scan guest pass QR codes at the door.
• Local network — to discover nearby GateProof devices on your venue Wi-Fi for team device sync.

GateProof does not ask for access to your Contacts. If you add guests from Contacts, iOS shows its own picker and GateProof only receives the contacts you select. You can deny or revoke these permissions in iOS Settings. Some features will not work without the relevant permission.

When you enable team device sync, redemption state and related event data are exchanged directly between your GateProof devices — over your local Wi-Fi or a direct device-to-device link. Guest passes and scan results are not sent through a GateProof server.

Cloud sync is optional and limited to individual events you choose. When enabled, event data is stored in Apple's CloudKit under your own iCloud account. Apple's privacy policy and terms apply to that storage. Cloud sync is never required to validate or redeem a pass at the door.

Off until you say yes. If you agree, GateProof occasionally (at most once a week) sends a few totals to our server: how many events, tickets and teams you have, how guests were admitted (scan, ID check, by hand or walk-in), which features you use (such as cloud sync, saved designs and export formats), how many tickets were exported from events that were later activated, cancelled or never activated, and how many credit packs you bought and credits you have left. It also sends the app version, your device type (iPhone, iPad or Mac), system version and app language, and a random number created and kept on your device so the same device is not counted twice and its totals can be followed over time (we keep each weekly report under that number). It never includes names, emails, event names, ticket IDs, dates, guest lists or anything that identifies you or your guests, and the counts are stored without your IP address (our web host may keep standard technical server logs). We use these totals only to understand how GateProof is used and to improve it. You can turn this off at any time in Settings.

Issuance credit packs are sold through Apple's App Store. Apple processes payment and provides purchase receipts. We do not receive or store your payment card details. Purchase history is subject to Apple's privacy policy and terms.

When you visit gateproof.app, standard web server logs (such as IP address, browser type, and pages requested) may be recorded by our hosting provider to operate the site. We do not use those logs to identify individual visitors for marketing. This site does not set advertising or analytics cookies.

Data on your device remains until you delete it in the app or uninstall GateProof. Optional CloudKit data remains in your iCloud account until you delete the event or disable sync. If you contact us for support, we retain correspondence only as long as needed to resolve your request.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of personal data, or to object to certain processing. Because most GateProof data stays on your device or in your iCloud account, you can often exercise these rights directly in the app or through Apple. To contact us about privacy, use the details below.

GateProof is a business tool for event organizers and is not directed at children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be reflected here; continued use of the app after an update constitutes acceptance of the revised policy where permitted by law.